Your website, looked after.By people who answer.
Updates applied, backups tested, problems caught before your customers see them — and real improvement hours every month, not just life support. Plans from $249 + GST monthly, cancel anytime, engineers on the other end.
Kept safe
Patched, backed up, monitored.
Kept improving
Real dev hours in every plan above Essential.
Humans attached
A team that knows your site, not a ticket queue.
Three plans, honest inclusions
All prices + GST, billed monthly, no minimum term. Move between plans whenever.
Essential
Your site, kept safe and current
- ✓Core, plugin & dependency updates
- ✓Daily backups with tested restores
- ✓Uptime & security monitoring
- ✓SSL and domain watch
- ✓30 minutes of content changes / month
- ✓Email support, next-business-day
Growth
Maintained — and steadily improving
- ✓Everything in Essential
- ✓3 hours of improvements / month
- ✓Performance & Core Web Vitals tuning
- ✓Monthly analytics & SEO health report
- ✓Priority support, same-business-day
- ✓Quarterly improvement roadmap call
Partner
A fractional web team on retainer
- ✓Everything in Growth
- ✓10 hours of development / month
- ✓New features, integrations & AI additions
- ✓Staging environment & release process
- ✓Direct line to your engineer
- ✓Hours roll over one month
Site built by someone else? Plans start with a one-off onboarding audit (quoted up front) so we know exactly what we're taking care of.
Questions businesses ask us most.
Our plans run from $249 to $1,790 + GST per month depending on how much proactive work you want — from keeping things patched and backed up (Essential) to a fractional web team shipping improvements every month (Partner). No lock-in contracts: plans are monthly, and you can move between tiers as your needs change.
Usually, yes. We start every care plan on someone else's build with a paid onboarding audit: we map the stack, fix anything dangerous, document what we find, and tell you honestly if the site is maintainable or if you'd be paying us to keep a sinking ship afloat. WordPress, Shopify, custom builds — after two decades we've inherited most things.
Monitoring catches it before you do, and recovery starts per your plan's response terms. Growth and Partner plans include priority response during business hours and emergency procedures for genuine outages. We'll be honest: nobody should promise you instant 24/7 fixes at these prices — what we promise is fast detection, clear communication and tested backups, which prevents most 2am problems from mattering.
Anything you'd like: content updates, new sections, speed work, SEO fixes, small features, integration tweaks. You ask, we do, hours are tracked transparently. Bigger projects get quoted separately (fixed-price where we can) so your plan hours stay for the steady stuff. Partner-plan hours roll over one month, because real businesses have quiet months.
Yes — plans are monthly with no minimum term. If you leave, you get your backups, credentials and documentation, because it's your website. We keep clients by being useful, not by holding hostages; some have stayed for over a decade.