site.ncdc.gov.ly, reimagined.
Generated by Flipmind AI from the live site — informed by our design audit of what was holding it back.
The AI audit behind this redesign
Libya's National Centre for Disease Control (NCDC), a government public health body responsible for disease surveillance, vaccination programmes, health certificates, laboratory services, and public health awareness for Libyan citizens.
First impression & clarity of pitch
38/100- high The homepage headline says nothing a citizen can act on
The opening paragraph is a bureaucratic mission statement — "the Centre contributes significantly to promoting public health" — rather than directing different visitor types (patients seeking vaccines, travellers needing health certificates, health professionals, media) to what they need. A government site still needs a clear user journey from the first screen.
- medium Duplicate navigation rendered twice in full
The entire navigation menu, including all sub-items, appears twice in the page source. This inflates page weight, confuses screen readers and assistive technology, and signals an unresolved template problem to any technically aware visitor.
- medium The site is Arabic-only despite an English-language publication ("Multisectoral NCD Strategy 2026–2030") being featured on the homepage
International partners, WHO liaisons, and travelling foreigners requiring health certificates have no English-language entry point. The travel health sub-site (travel.ncdc.gov.ly) is linked, but the main site itself has no language toggle.
Conversion opportunities
30/100- high No clear path to the three highest-demand citizen services
Vaccination appointments, health certificate requests (الشهائد الصحية), and the health-centre locator are buried two or three clicks deep in a dense navigation menu. These are the actions citizens come to perform; they should be surfaced as prominent buttons on the homepage above the fold.
- medium The "Send a Message" contact link is in the footer only
The أرسل رسالة (Send a Message) page is reachable only from the footer. For a centre handling disease alerts and public enquiries, a contact route should be visible from every page, not hidden beneath copyright text.
- medium EWARN and epidemic situation reports are navigation items with no homepage summary
The EWARN early-warning system and the Corona situation tracker are important public-facing signals of the centre's active work, yet they appear only as sub-menu links. A live disease-alert status widget on the homepage would demonstrate active surveillance and drive engagement with reports and guidance.
Automation & AI opportunities
25/100- high Branch information is entirely manual and currently broken
All 15 regional branch modals contain "Demo Description" placeholder text, meaning someone must update each one manually — and currently has not. A structured branch database with auto-populated modals (address, hours, services, contact) would eliminate this failure point and allow staff to update a single record rather than editing page code.
- high No chatbot or symptom-guidance tool, despite a library of disease content
The site hosts detailed pages on measles, RSV, hepatitis, asthma, blood pressure, breast cancer, and first aid. An Arabic-language conversational tool that routes citizens to the correct disease page, the nearest clinic, or the traveller-health portal based on a few questions would dramatically reduce inbound calls and messages while serving citizens faster.
- medium Disease alerts and news are published manually with no subscription mechanism
With 260 posts tagged under الإدارة العامة and 189 under التطعيمات, the centre is producing substantial content, but there is no email alert, RSS, or SMS subscription option. Automated distribution of outbreak alerts and vaccination campaign notices to subscribed citizens and health workers would extend reach without additional staff effort.
- low The Sehati platform's "low data consumption" positioning is an asset not leveraged on the homepage
The platform is described as منخفضة استهلاك بيانات (low data consumption), which is genuinely valuable in a market with connectivity constraints. An automated content-mirroring or API integration between site.ncdc.gov.ly and sehati.ncdc.gov.ly would keep both platforms current without double-publishing.
Trust signals
45/100- medium Cooperation agreements page exists but no partner logos are shown on the homepage
The centre has a dedicated اتفاقيات التعاون (Cooperation Agreements) page and references WHO collaboration in its mission text, yet no partner or funder logos appear anywhere on the homepage. Displaying WHO, UNICEF, or ministry seals immediately increases perceived authority for both citizens and international partners.
- medium Publications show genuine output but dates are inconsistently presented
News posts use Arabic date formats inline, but the featured NCD Strategy document ("Multisectoral NCD Strategy 2026–2030") has no publication date visible in the homepage widget. On a public health site, undated or ambiguously dated content erodes confidence in its currency.
- medium No statistics or programme reach figures on the homepage
The tag cloud reveals significant operational scale — 189 vaccination posts, 117 HIV/STI posts, 65 zoonotic disease posts — but no summary metrics (e.g. number of vaccination doses administered, number of branches, number of citizens served) appear anywhere on the homepage. Quantified impact statements are the strongest trust signal a government health body can show.
Design & UX
35/100- high Branch modals auto-dismiss after 20 seconds with no content
The JavaScript timer on each branch modal ("This will close in 20 seconds") combined with empty "Demo Description" body text means a citizen who clicks on, say, فرع مصراتة is shown a countdown to nothing. This is a functional failure, not a cosmetic one, and is the most urgent fix on the site.
- high Lazy-load placeholders are visible in the page source as actual content
Multiple images throughout the homepage render as the a3-lazy-load grey placeholder rather than the actual image, particularly in the news section and content tabs. This suggests JavaScript is failing in some environments, leaving large sections of the homepage visually broken for a portion of users.
- medium The homepage carousel repeats the same three slides without pause or navigation labels
The rotating slider (Sehati platform, asthma symptoms, passive smoking, health centres, traveller health) cycles without accessible labels, and the Sehati block appears at least three times as separate identical slides. This creates visual confusion and makes it harder for citizens to find a specific piece of content.
⚡ Quick wins the redesign applies
- ✓Replace all 15 branch modal bodies with real content — address, phone number, opening hours, and services offered — this week. Every day they show "Demo Description" is a credibility failure on a government health site.
- ✓Add three prominent service buttons above the news feed on the homepage: one for vaccination clinic locations (linking to vac.ncdc.gov.ly/health-centers), one for health certificate requests, and one for the traveller health portal. These are the three tasks citizens arrive to complete.
- ✓Remove the duplicate Sehati platform slides from the homepage carousel so it appears only once, and replace the other slide slots with current disease-alert status or a link to the EWARN dashboard.
- ✓Add WHO and Ministry of Health logo lockups to the homepage footer or hero area — the cooperation agreements are already documented, the logos just need to be surfaced.
- ✓Publish one headline statistic on the homepage — such as number of vaccination doses delivered in 2025 or number of active branches — to give citizens and partners an immediate sense of the centre's operational scale.
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